Renae Hansen of CENTURY 21 Northland

Never having purchased a property before, It was important that I had an agent who could guide me through the process. Renae asked a lot of questions about the type of property I was looking for, and encouraged me to be patient in my search for my dream location. I was tempted to put offers in on properties that didn't truly suit my needs because I was impatient and discouraged about whether I would ever find the perfect one. She told me "be patient, don't try to fit a square peg into a round hole, wait until the perfect property presents itself". And she was right! I did find the perfect property and I'm so glad she was conscientious enough to want me to be 100% happy with my purchase. Renae made to whole purchasing process as stress free as possible. She was knowledgeable in all aspects of the process. She even helped me save money by referring me to new mortgage lenders when the quote I got from my own back seemed unreasonably high. She also suggested I get several insurance quotes for comparison. All in all these recommendations ended up saving me about $6000. I highly recommend Renae to anyone looking for a thorough, knowledgeable, personable, and committed realtor.

We've worked with Renae on a few properties and she always does a great job for us. She is a great communicator, knowledgeable, and attentive. Will call Renae for any of our real estate needs and highly recommend her!

Transactions with Renae are always smooth. She pays close attention to detail. As always, just great. I think she is a delight to work with.

Renae has been great to work with for the second time. Previously, she helped us find a home and this time she helped us sell. She was on top of every aspect of the sale with great referrals to help prepare for the listing and prompt communication throughout the process. We will be sure to work with her again in the future!

Upon meeting Renae I found her to be professional, experienced, knowledgeable and prepared. This was a sale that Probate needed to approve. Renae inspected the condo provided recommendations for repairs, recommended contractors, and changes for best showing. She developed a sales plan and documents that included Probate requirements. She met all commitments and adjusted appropriately when buyers and Probate Court necessitated a change. She tracked buyers contingencies, worked with HOA manager and me to meet them, and communicated with buyers agent as they were satisfied. Nice job. She responded to any issue immediately. Renae was present at Probate Court to support the sale, was questioned by the Judge, and accurately represented the sale. At closing she facilitated resolving issues raised by the buyer that were not her responsibility to solve. Closing occurred once they were resolved. On a personal note, I found Renae to be collaborative. Meaning with all her knowledge and experience she could have taken a "telling" approach as my experience in this arena is limited. Instead she asked a lot of questions, offered suggestions and recommendations, listened to my thoughts and offered alternatives, explained her logic, and let me decide. I felt like being helped by a consultant, proficient in their field, respected by her peers, and was flexible and adaptable. I would add that Renae is patient but committed to our schedule. She followed up quickly and often to meet scheduled commitments. Also, she was very quick to respond. Timely does not accurately reflect how responsive Renae is. Quick, within an hour generally is a better descriptor. I would add that I found Renae to be a excellent listener. What I mean is she listens to what is being said, hears the message, understands, states her agreement or offers alternatives, and does not forget.

Renae helped us with our search for vacant property in September 2021 and handled our purchase very well, even with us living in a different state. We went on to work with Renae for our home purchase in a tough market and she was always accommodating week after week getting showings set up and offers in. Even when we put a pause on our home search, Renae was thinking of us and found us a perfect home. She handled a few back and forth negotiations with the seller, ultimately settling on a price we were comfortable with. Would highly recommend Renae to anyone looking to buy or sell in the Traverse City area!