MaryEllen Rubenstein of CENTURY 21 Redwood Realty

We were referred to Mary Ellen by my cousin. Mary Ellen provided excellent service and representation. She was invariably early to all appointments. She was scrupulously ethical in all of her dealings with us and other brokers and sellers. She was proactive in researching and finding homes for us. She was very flexible and responsive in meeting us to look at properties. She even re-arranged her vacation so she would be available to show us houses. She carefully explained all of the terms of the contract of sale and provided good advice in making offers on houses. She was aggressive on our behalf with the seller's broker in seeking to resolve issues with our house and the homeowner's association. She also saved us from attending a separate closing with the seller. Most importantly, she was understanding, careful, and knowledgeable about the real estate market in Virginia. Mary Ellen was always responsive to our communications by text, email, and phone. This was true no matter the day or time of day. When we were in the process of making offers on properties, she would make herself available to answer our questions and get the offers to the sellers. She provided excellent customer service.

Working with Mary Ellen was an absolute pleasure. As first-time homebuyers, my girlfriend and I were unsure about the whole process, but she guided us through with incredible expertise. She helped us put in an offer and closed the deal in less than a month! The entire experience was seamless, thanks to her dedication and attention to detail. Her ability to understand our needs and find the perfect property was truly impressive. I can't thank her enough for making our dream of owning a home a reality. I highly recommend her services to anyone seeking a knowledgeable and efficient real estate agent. Our real estate agent's exceptional communication skills truly set her apart. Throughout the entire process of purchasing our first property, she kept us informed every step of the way. Whether it was explaining complex terms, providing updates on the negotiation process, or addressing our concerns promptly, she was always just a phone call or message away. Her ability to convey information clearly and effectively made us feel comfortable and confident in our decisions. Her responsiveness and willingness to listen to our questions showcased her commitment to ensuring a smooth and transparent experience. It's evident that her outstanding communication skills played a pivotal role in making this journey an enjoyable and stress-free one.

Throughout the process of selling my home recently, MaryEllen was the utmost professional. Her thoroughness in handling details, her constant and excellent communications, and her promptness in handling any of the my concerns were consistent from beginning to end. And, in the end, she got me a good price! As a result, she put me at ease throughout the entire process. I would without any hesitation recommend MaryEllen Rubenstein to anybody looking for a truly professional realtor.

Mary Ellen was fantastic! Very thorough, organized and a tremendous communicator. Would completely use her again and highly Recommend her!

I've known MaryEllen for quite a few years - our daughters went to school together. When I made the decision to sell, she was the only agent I considered. MaryEllen far exceeded my expectations. She walked with me and held my hand as we went through the process of getting my house acceptable for the buyer. I was very anxious about all of it, but MaryEllen had my back the entire time, and there was a great result. We had a buyer before even going to market, so we didn't do any advertising. There was quite a bit of work that needed to be done before selling, which is why it took a bit longer than I expected. The buyer hung in there as we made the repairs, so we didn't need to go all out on the marketing. I sold my house and gained a friendship along the way. It was a win-win.

A fantastic broker. Got the job done with no pressure and in a competent manner. A real pro. Fun and easy to work with. Clear communications. Trustworthy.